The Era of Call Center Outsourcing Services

If you are in the United States and are trying to connect to a Fortune 500 company customer service department, chances are, you are going to end up talking to an Asian customer service representative located thousands of miles from you. Thanks to the phenomenon known as call center outsourcing services, the job still gets done and you can go ahead with your transaction, in spite of probable accent lapses and some connection problems. Indeed, availing of call center outsourcing services has its own advantages and these are evident by the increasing number of large companies that are turning to foreign labor to fill the slots in their customer service departments.


The main reason companies prefer call center outsourcing services is the significant financial cost savings they can enjoy. In developing countries where outsourcing services are mostly located, the value of the dollar is much greater, so companies can benefit from costs that are just small fractions of those received by employees living in first-world countries. For instance, if an American gets $3000 a month for solving technical problems over the phone, an Asian can be paid $300 a month for the same kind of job. Since labor takes a huge slice of the operating expenses, this drastic cut in costs provided by call center outsourcing is very profitable for companies.


Though the inevitable cost of training foreigners must be added to the overall expenses, recruitment and training are more or less negligible, primarily because of the high quality of employees that call center outsourcing services can attract. In developing nations, the workforce for an outsourced service is already equipped with the pre-requisite skills and may even be considered at par or exceeding that of a developed country. India, for one, is famous for being a tech-savvy nation; the Philippines, on the other hand, is well-known for its fluent English speakers. In addition, most agents in outsourced call center services are college degree holders and take their jobs more seriously. This more professional disposition assures client companies that the people they hire for outsourced labor are focused on and dedicated to their work.


Another attribute that some call center outsourcing services have is the offer of dedicated staff, which most first-world companies find practical. The dedicated staff model opposes the traditional outsourcing model, which reiterates that a particular offshore staff performs several tasks for different clients. Some companies put great effort in providing staffing solutions – if you’d like to check one, click here. Hence call center agents do multi-tasking. In contrast, having a dedicated staff service enables foreign companies to hire an exclusive offshore staff to work solely for them. Thus, call center agents only handle customer accounts from one company or one particular project at a time, which ensures more work focus and higher output quality.


With the cost, employee quality, and production advantages that call center outsourcing services can bring, it is no wonder that their emergence is at its peak and their services are here to stay in the following years. Because of the success and the help that call center outsourcing services can provide to larger clients, even small and medium-sized companies are predicted to venture into this kind of outsourcing services and see that there is more beyond the hype. It may just be about saving more money, but in reality, the service is more about getting the best people to do the work, at less cost, from the other side of the world.

Surviving a Video Interview

Today’s technology allows increasingly more employers and human resources management workers to use video interviews to screen candidates for employment.  Whether it’s due to an employer’s time or location restraints, it allows them to replay, review and rate the interviews more easily, as well as compare candidates more effectively.  Though video interviews are becoming more commonplace, they still can be a bit intimidating for the job seeker, even for those who are familiar with technology and use it regularly.

To interview successfully and survive the video interview process, it’s important to remember that such interviews are not vastly different from an in-person interview. Further, any nuances specific to a video interview are easily mastered if you remember these important tips:

  • A video interview will typically take place in a professional environment either at a recruiter’s office or a company that provides video conferencing services. 
  • Be sure to send any written materials that the employer needs or you’d like them to have (such as a resume) well in advance of the interview.
  • Dress professionally in interview attire, preferably in solid colors for better camera presence. 
  • To ensure you have time to get situated properly, arrive early.  This will also give you time to ask for assistance if unsure how to use the equipment. 
  • Since microphones pick up noise easily, don’t shuffle papers or tap a pen.  In fact, keep the surface in front of you clear so there are no distractions for the interviewer. 
  • Make eye contact at all times as if the person were in the room with you. If the Picture-in-Picture feature is used, see how you appear and make any adjustments.
  • Don’t be afraid to ask questions and interact with the interviewer.
    If you are participating in a video interview where you are simply asked to read questions and then respond, do so with the same clarity and eye contact you would use as if a person were there. 

Most important, remember that the basics still apply despite the video format. HR management companies, like Solvo Global, pay attention to all details.  Be natural and confident, and it will come across, even through the airways.


The insurance coach

We’re in an interesting industry. People generally relate to their insurance and their agents in

a manner similar to the way they relate to their garage door openers and coffee makers. Let

me explain…


When things work well for us, when the garage door opener and the coffee maker works the

way we expect them to, we generally don’t think much about them. We take them for granted

and may not even recall who the manufacturer is. It’s only when they don’t work that we pay

attention. Then our attention gets focused on the product and the perhaps the people that

made the product.


This trait of human behavior is especially important to make note of when it comes to the

business of insurance. It’s pretty evident that when your policyholder has a claim, you have

the opportunity to really shine – to stand out from the crowd – to deliver more service than

they expected. The challenge comes when everything is working well! Just like the coffee

maker, when things go well (as expected) you’re hardly ever thought of. The insurance is just

there. Its “works” the way they expect it to, and therefore you and the insurance are taken

for granted. There’s often very little connection or relationship with the agent. Some

policyholders will just view you as the salesperson that was there to sell them insurance.


The bottom line is that when you don’t have an ongoing connection with your policyholders,

you’re subject to being picked off by someone with a little lower rate or by someone who

happens to come along at the right time and is able to build rapport with them.


Agents who retain clients in the face of rate increases, poor fund performance and increasing

competition understand that they need to connect with their policyholders in ways that address

some of the eight universal needs that people have. These universal needs are:

  1. Sense of Accomplishment – People want to feel that they’ve accomplished something

through their efforts.

  1. Sense of Belonging – People want to be part of a winning team. Make certain that you

communicate just how much your team is winning.

  1. Direction – Communicate your purpose and provide your clients and prospects with the direction to achieve it.
  2. Sense of Empowerment – Expect the best of people and they will rise to your


  1. Recognition – Everyone, to one degree or another, loves recognition for a job well


  1. Respect – Treat people the way you want to be treated. Understand that although we

all have different hopes and dreams, we all have them.

  1. Sense of Significance – Make sure you help your policyholders understand the

significance of their efforts towards reaching their goals and achieving their purpose.

  1. Sense of Purpose – I believe that everyone craves a purpose. We want to be

passionate about something (anything!).. Take advice from great motivational professionals like Richard Jadick to be able to be clear on your purpose and develop the purpose of others.

Top Ten Interview Bloopers and How to Avoid Them

When recalling highlights of all-time worst interviews, many human resources management employers agree on several most common interviewee blunders. As people interview for jobs, it’s common to feel nervous or worry about making mistakes; however, don’t let these simple but common goofs get between you and your dream job. 

  1. Wore your favorite vacation outfit.

Research what might be specifically appropriate for an interview in your field, but remember that a serious suit shows that you are a serious candidate. If you are equal to the other candidates but you are the only one to dress appropriately, you will probably be first in line for the job.

  1. Forgot the first rule of Boy Scouts.

Be prepared and do your homework on the company and the job before you interview. Be ready for any question. This will show that you are competent and will also help you be more confident.

  1. Hovered somewhere between a motor mouth and a one-word-wonder.

You only have a limited amount of time to interview, so use it well. Don’t let yourself ramble, and don’t give answers that are too short. Converse with confidence and be natural. Look for nonverbal cues from the interviewer, respond accordingly and use common sense.

  1. Figured you’d nail it without practicing.

Do several practice interviews before you go. This will help you feel more at ease and come across much more strongly.

  1. Neglected to have hygiene in check.

Make sure you are clean. Don’t pick your nose or sniff your arm pits just because you think no one is watching. Sometimes they are.

  1. Spoke before thinking.

Many people blurt when they’re nervous. Don’t let inappropriate, gross, or overly personal stories exit your mouth. Stay focused and keep it professional.

  1. Channeled Pinocchio.

Never, ever lie. Ever. It may seem tempting, but it always comes back to bite you in the end.

  1. Badmouthed everyone who’d ever done you wrong.

This is not the time to reveal your list of grievances against former employers, coworkers, or anyone. Don’t speak ill of anyone. If you feel something negative from the past relates to the interview in a relevant way, find a polite, professional way to say it without being mean. For example, instead of saying “I hate my former coworkers,” say that you’re accustomed to dealing with challenging personalities and you always try to get along with everyone so things run smoothly in the business.

  1. Felt too at home.

If an employer’s environment or personality seems ultra-relaxed, don’t be fooled. That doesn’t mean you shouldn’t be completely and absolutely professional at all times. Do relax, but don’t get let business decorum slip.

  1. Went radio-silent.

Write a nice thank you letter to your interviewer and follow up appropriately. Always thank people for their time and the opportunity to interview.

Remember to come prepared, have a nice resume, dress well, and keep your wits about you and you’re sure to let your best talents and qualities shine through. If nothing else, you’ll easily distinguish yourself from other interviewees who make these common blunders.


How SEO Makes Your Web Copy Stronger

People say that web writing is a balance between writing copy that’s friendly for search engines and copy that’s friendly for people, and there’s some truth to that. But I’ve found that search engine optimization (SEO) actually strengthens my copy.

SEO is not black magic. It’s not about tricking the search engines into ranking your site higher when people search for a certain word. It’s about aligning the best practices of SEO with the principles of good communication.

Yes, there is a technical aspect to optimizing your website so people will find it when searching with tools like Google. True also that there are certain things that can be done with HTML code that web visitors never see. However, the real trick to SEO is to make your site as relevant as possible to the people you’re talking to.

Relevance: that’s what it’s all about.

Think like a search engine

Can content be relevant both to machines – the web crawlers that search engines use to index websites – and to your human web visitors simultaneously?


In order to think like a search engine, you have to know what parts of your website the web crawlers sent to scan your pages look at. But you have to keep the overall goal of the search engines in mind, too.

The search engines, after all, have the same goal as you. To help users find relevant websites. In this case, hopefully, your website. A big part of creating a keyword list is trying to figure out which words are being searched for by the people you want to visit your website.

So really, good SEO copywriting is about getting into the mindset of your audience. And that happens to be rule number one for good copywriting of any kind. Think from the point of view of your audience.

Once you have the keyword list, you’ll want to use it in places where the web crawlers will find it. Like in headings, subheadings and image titles.

SEO makes online copy stronger

Will using the keywords in places that the search engine dictates make your copy weaker?

Not at all.

If your web copy is already strong, it will make your web copy stronger. It’s not an accident that the search engines are looking for keywords in places like the headings and bullets and links. It is, after all, logical, that the words that are relevant to your content should appear there.

The only way it could make your copy weaker is if you do things backwards and try to jam keywords into your text as an afterthought, giving it an unnatural feel.

When does it make sense to prioritize keywords over good web copy?


When you start focusing on SEO, rather than relevance, then you’ve lost the plot. Because if SEO tactics detract from the flow, sound or rhythm of your text, then the text is less readable. And if the text is less readable, then it’s less valuable to your target audience, and therefore less relevant. After all, who wants to read a text that’s written more for search engines than human beings?

The trick is to use the best practices of SEO in a way that makes your copy stronger, more important and more valuable to your target audience. Then, not only will you the right people find your content, but they’ll be pleased that they did. If you want to know more about SEO, click here.

Search Engine Optimization Consultants and Search Engine Rank

Search engine optimization (SEO) consultants are very in demand in the online marketing industry. This is because of the new trend known as SEO marketing. These SEO consultants are experts on getting your website high traffic. They also get you better web visibility. They are experts in using keywords to drive traffic. As a result, you can get a wider market base. This, in turn will increase your potential for more business profit. In the age of the internet, this has become the best way to market your business.


The Goal of SEO Marketing

With SEO marketing, the goal is to rank high in search engines. This, in turn, will attract more potential customers.  There is no automated software that can make this task easier. So the role that SEO consultants play is indispensable. Hiring an SEO consultant is the easiest way to make SEO work for your website.


How to Find a Consultant

graph showing growing statistics over time

Finding the best search engine optimization consultant for your business can be overwhelming. This is because you can find hundreds of SEO consultants all over the internet. Each one will offer a different set of SEO services. Most of these consultants provide broader services. These can include web design, marketing, product design, and advertising. Some also offer optimizing web content, copywriting, and online business analysis.

Indeed, SEO consultants can – and often should – perform many tasks to help you get a better market for your website.


Check Their Portfolio and Ask for Credentials

When deciding to hire a consultant, you should look through their portfolio. Some consultants might also give deceptive offers. They will entice you to take their service, despite not offering results. Ask for credentials and referrals. This will ensure that you get SEO services from reliable and reputable consultants.


What SEO Services Do They Offer

The more services that an SEO consultant can offer, the better it is for your business. SEO works better alongside other online marketing strategies. These strategies often have to work. This will help your website rank high in search engine results. 


The Importance of Link Building

website link building

For example, some consultants offer link development. This will help build more followers for your website. As a result, you will get more visibility to your target customers. It is important for SEO consultants to offer competitive link research services.. They also need to offer other comprehensive services directed to support SEO.



Anyone can learn how to optimize their own website. But in the long run, nothing can beat the expertise of a professional Search Engine Optimization consultant.

How to Find Potential Jobs

Using the Internet to Look for Employment

Unemployed people may seek out the daily newspaper to find available jobs; however, several other sources exist to locating available jobs. Without knowing of these resources, one may have a difficult time locating positions.

Career One Stop

Powered by the United States Department of Labor, Employment and Training Administration, Career One Stop is the premier resources for available job openings across the country. While the site contains information on career assessments, career description, and career planning, the site also contains an often looked over section called The Job Site.

The Job Site contains three primary job banks. The first one is a listing of each state’s own job bank. This is especially useful for those who are willing to transfer to another state to obtain a job. The second job bank on the site is for the most popular internet job banks. And finally, the third job bank is for current government positions.

Online Job Banks

Employers often use the internet to post job positions because of instant access to millions of people. While The Job Site is a great resource, the internet also contains some great employment resources. For business job positions, sites like and CareerBuilder are excellent sites. Both sites permit the user to post their resume on the site for potential employers to view.

For those looking for jobs in the educational field, sites like Teacher-to-Teacher and ABC Teaching Jobs are ideal. These two sites allow educators to complete an online resume/portfolio. This is seen by interested employers; however, employers also actively send out invitations to teachers about open positions around the United States and globally.


In the past three years Craigslist has become popular in virtually every city of America. Craigslist tailors it’s site to specific geographic areas. While the site contains for sale items, volunteering opportunities, and forums, the site is also a great resource for job seekers. On the main site of Craigslist is a large section for employment. Many employers will utilize this venue first because there is no cost to post an ad. Job seekers can also use the Resume section on Craigslist to post their own resume for potential employers.

Job seekers can find job openings on the internet. The ones outlined in this article are just a few that are excellent resources. Many newspapers now list their classified ads, including employment, on their website. Unemployment centers or workforce centers also have websites for the unemployed. The site may list jobs, but other resources, like resume building and application completion, are also available.

Training for Career Change and New Direction

Three Options to Explore when Changing Careers

The current financial climate has forced many businesses out of practice and ultimately a large number of people out of work. The longer someone has been unemployed the harder it becomes to find a new job.

Recent employment statistics show a somewhat optimistic increase in recruitment but according to the UK’s Office for National Statistics, the number of people in employment in the three months to January 2010 continued to fall. The latest ONS employment report also indicates that a staggering 1.04 million people in the workforce consider themselves to be under-employed because they cannot find full-time work.

During such times, considering a career change to work in a different role can prove a good course of action and a new direction might be just what is needed to get things moving again. A number of education and training options are available to use favourably.

Government Training Schemes

The Flexible New Deal is just one of many career change options available under the UK’s Government Training Schemes, which are designed to help people get back to work. These government-supported recruitment programmes are provided by participating employers and are primarily aimed at those who have been unemployed for 12 months or more. As a route back into work, the schemes provide the best opportunity to showcase valuable skills and knowledge about a particular field of work, while also gaining more hands-on experience.

Although these schemes tend to be competitive and over-subscribed, due to the high number of people currently out of work, it is still useful to apply in good time. As the training schemes run regularly throughout the year, it is just a question of finding out when to the next course is due to start. Lasting for about 78 weeks, the schemes are delivered on behalf of Jobcentre Plus and incorporate career change advice to help with choosing the right course, interview techniques and CV writing skills among other things.

Work-based Training and Apprenticeships

Changing careers through an apprenticeship may be the best course of action for young people looking to start a new career. Work-based learning is the most productive alternative to being a full-time student as candidates are able to gain recognised qualifications while also working.

Employers running apprenticeship schemes usually offer dedicated career help and specialised training to equip trainees with useful first-hand experience which set them up to move into new or better employment. Although here is no upper age limit for apprenticeships, are targeted at individuals aged 16 and over who are not in full-time employment. offers more information and guidance on the different types of apprentices available and how to go about applying.

Become a Trainer in Your Field of Expertise

As an expert in a particular field, it can be very difficult to start afresh and learn a new skill in another area. This is a risky and daunting decision to make; so to reduce the likelihood of starting over altogether, consider becoming a trainer rather than a practitioner. Training people is very similar to teaching and requires a lot of investment in terms of time, dedication and motivation.

But it is a rewarding career choice which allows knowledgeable candidates to share their experience and expertise with others. It is also an inspiring and rewarding option. Trainers who deliver training courses very often get involved in designing the structure of the training course and deciding on its contents, allowing them to pass on some valuable knowledge and skills.

Better Career Progression

Starting a new career is almost always a frightening prospect, particularly when a previously successful career didn’t end by choice. But many training options are available to help jobseekers get back to work. While government-sponsored training schemes provide a wonderful gateway to the working market, apprenticeships offer young individuals excellent career progression as well as the opportunity to lean and earn at the same time. For the more experienced jobseekers, there is also the possibility of using previous career experience to start a new one and inspire others by changing the role previously held.

Adults Learning Foreign Languages – Why and How

Learn a Language As You Get Older – the Benefits & Challenges

With the increase in international travel and global business and communication, the adult foreign language learning business is booming. Whether one is going on holiday, conducting business, thinking of living abroad or simply wishing to keep the brain active, learning a foreign language can be a fun and extremely rewarding experience.

Why Learn a Foreign Language as an Adult

As stated in the article Living in Winter in Spain – a Holiday Guide, in order to make oneself more easily understood and to become more involved in local life and culture abroad, it is important to learn some basic elements of the foreign language. It is simply not true that everyone else speaks English. Even with some basic knowledge, one’s efforts will be well received and this will pave the way for a more enjoyable and worthwhile experience.

If engaged in global communication and business, it is widely recognised that most people will be better received and become more successful if they have basic skills in the language of the person with whom they are conducting business.

Furthermore, it has been claimed that learning a foreign language as the years advance is one of the best ways of keeping the brain active and may help to ward off the onset of dementia.

Identifying the Appropriate Methods for Learning Languages

It is important to recognise and understand how each individual learns best in order to select the most effective methods of learning a language. Different people learn in different ways and have preferred learning styles. Some learn best by listening, whilst others prefer to see the written word. Some people like to work on their own, others like to work with in company. Many prefer to study independently whilst other learners require the structure and discipline imposed by a class or an individual tutor.

It is important to decide on the reasons for learning a foreign language and to what level it is to be studied. The chosen methods may depend on whether the aim is to acquire some spoken holiday language, to converse confidently and fluently or to listen and /or read in the foreign language.

If, at first, the wrong approach is chosen, don’t be afraid to stop and change to another more effective one. There is little point in persevering with a method that is not working. Otherwise, it is easy to become discouraged and a negative attitude is not conducive to learning.

Foreign Language Schools, Courses and Resources

  • Part time adult foreign language learning classes in the home country
  • Language schools based abroad. These language lessons can be on a weekly, or daily basis Individual lessons with a specialist tutor which are tailored to individual needs
  • Informal conversation classes at home or abroad
  • Immersion in the language – staying with a family or a business colleague abroad
  • Learning on-line – a range of language learning software and websites is available. The BBC languages website is particularly useful
  • Foreign language CDs and DVDs
  • Language courses published in book and textbook forms
  • Watching TV, listen to the radio ( foreign TV stations and radio stations can be accessed via the internet) and reading magazines and books in the language being studied

Further Suggestions for Learning Foreign Languages

  • Do not attempt, or expect, to understand every word – look out for key words whether listening or reading
  • Remember the mantra of a little and often – 30 minutes every day is better than one 3 hour session a week. Build time into one’s daily routine which is specifically reserved for language learning and practice
  • Set oneself realistic and achievable targets – write these down and check them off once they have been reached
  • Build up language knowledge like building bricks – do not progress to the next layer unless sure of the foundations and regularly go back and revisit what has been already learnt
  • Learn the rules of pronunciation – it is important that when a dictionary is used to look up new words, they are then used accurately.
  • Learning words, phrases and verb forms from memory is essential and unavoidable
  • Look for the positives – think of what can be understood and said, rather than what cannot

Above all be brave and have a go. Do not strive for perfection as this may inhibit progress and prevent one from using the newly acquired language.

Whatever the motivation, it is never too late to take up the study of a foreign language. One should decide how one learns best and then choose the most appropriate method or methods.

Learning English as a Second Language

The Ten Basic Sentence Patterns of the English Language

Just as people must possess a basic knowledge of English grammar in order to understand sentences in the language, they must also possess a basic knowledge of sentence structure in order to understand the grammar. When studying English, though, individuals should keep in mind that although the number of sentences a native speaker can produce is virtually unlimited, there are only ten basic patterns underlying those sentences.

Tips for Teaching English as a Second Language

It’s important for teachers to know that although native speakers can create complex sentences by adding various types of clauses, phrases, and modifiers, in order to comprehend these sentences, ESL students need only to understand the simple framework that underlies every sentence in the English language – a framework consisting of a series of slots, with each slot filled by a specific structure. For example, the simple sentence “Tom loves football” can be divided into three distinct slots:

  • Tom (subject)
  • Loves (predicate or verb)
  • Football (direct object)

The Elements of Sentences in the English Language

All sentences, regardless of their length, contain a subject (the topic of the sentence) and a predicate (what is being said about the subject). Then again, the subject can be understood, for example: Please leave a message. (You please leave a message.)

The other basic elements of sentences are these:

  • Direct Object: Word or phrase that directly receives the action of the verb, for example, “Tom threw the football.”
  • Indirect Object: Word or phrase that indirectly receives the action of the verb, for example, “Tom threw Frank the football.”
  • Subject Complement: Word or phrase that follows the verb and either describes the subject or is equal to the subject, for example, “Tom is a writer;” or “Tom is grumpy.”
  • Object Complement: Word or phrase that follows a direct object and says something about it: for example: “Tom considers football a thrilling sport.” (“Football” is the direct object of the verb “considers,” and “a thrilling sport” is the object complement.)
  • Adverbial: Word or phrase that modifies a verb, for example: “Tom ran fast;” or “Tom ran across the yard.” (Adverbials can also modify adjectives and adverbs.)
  • Adjectival: Word or phrases that modifies a noun or pronoun, for example: “The house on the corner burned down.

Note: Prepositional phrases normally act in either adverbial or adjectival roles, for example;

Tom and Frank went to the game. “To the game” is an adverbial prepositional phrases telling where Tom and Frank went. Now, look at this sentence: “The house on the corner is big.” In this sentence, “on the corner” is an adjectival prepositional phrase telling “which” house.

The Ten Basic Sentence Patterns of the English Language

Of the ten basic sentence patterns in the English language, one is the “be” pattern, of which there are three combinations:

  • Noun + be + adverbial (Sue is downstairs.)
  • Noun + be + noun (Tom and Frank are friends.)
  • Noun + be + adjective (Sue is lonely.)

Note: The “be” verb in the English language has eight forms: am, are, is, was, were, be, been, being, and which form is used depends upon whether the subject is singular or plural, for example:

  • Tom is a footfall fan.
  • Frank and Tom are football fans.
  • Tom was being silly.
  • Tom and Frank were being silly.
  • Tom has been foolish.
  • Tom and Frank have been foolish.
  • Tom is being silly.
  • Tom and Frank are being silly.
  • Tom will be at the party.
  • Tom and Frank will be at the party.

Note: The verbs “be,” “been,” and “being” require helping verbs; and one should never say something like “Tom been drinking; “Tom be foolish;” or “Tom be at the party.”

Linking Verb Sentence Patterns

As is the case with the “be” verb, a linking verb is a verb that connects the subject to a complement that describes or identifies the subject; and the linking verb patterns include the following:

  • Noun + linking verb + noun (Sue became a wife.)
  • Noun + linking verb + adjectival (Sue seems aggravated.)

Intransitive Verb Sentence Pattern

A noun or an adjectival does not follow an intransitive verb, although additional information is frequently added to the sentence in the form of prepositional phrases and other modifiers.

  • Subject + intransitive verb


  • Sue cried.
  • Tom’s old friend from Vermont arrived on Monday.

Transitive Verb Sentence Patterns

All transitive verbs have one thing in common, which is a direct object (noun that directly receives the action of the verb); however, transitive verbs can take one or more complements. The transitive verb patterns are these:

  • Subject + transitive verb + direct object (Sue baked a cake.)
  • Subject + transitive verb + indirect object + direct object (Sue baked Tom a cake.)
  • Subject + transitive verb + direct object + subject complement (Tom considers himself smart.)
  • Subject + transitive verb + direct object + object complement (Sue considers Tom an idiot.)

In summation, learning the ten basic sentence patterns of English can help not only ESL students but also native speakers become more fluent when communicating in the language.


Kolln, M. Understanding English Grammar. New York: Macmillan Publishing, 1990.